All customers wanting to visit Robin Hill and watch one of the Brainiac REMIXED! shows, must have a valid ADMISSION ticket (available form the general admissions section of our ticketing website), or a valid Frequent Visitor Pass. PLUS a valid SHOW TICKET. A fee of £3.50 applies per SHOW TICKET.
 
Tickets should be purchased in advance online where possible and seat reservation is strongly recommended in order to guarantee entry to your chosen show. We strongly advise that all guests wishing to experience a Brainiac REMIXED! show, book their ticket specifically in advance online to guarantee entry.
 
Return visits as part of the complimentary 7-day return policy are valid for the duration of the summer. If guests would like to watch a Brainiac REMIXED! show on one of their return visit dates, we recommend purchasing show tickets in advance online to guarantee entry.  
 
Programmed entertainment may be postponed or cancelled. All entertainment may be cancelled, postponed or amended at short notice. Robin Hill reserves the right to amend details as it sees fit, at any time. This may be as a result of unfavourable conditions or due to unforeseen circumstances beyond its control.
 
Robin Hill is an open air venue, and both the Amphitheatre and stage are completely uncovered. Guests therefore accept that weather, temperature and light conditions, which are out of the park’s control, are an integral part of the experience and may impact on their visit.
 
While we will make every effort to complete each show, we reserve the right to stop and start the event/show as necessary.
 
The event will only ever be cancelled or abandoned in the event of bad weather, where such weather is deemed by the management to pose a health and safety risk for visitors/staff/performers.
 
Park tickets and show ticket refunds are not given for cancellation or abandonment of a show as a result of poor weather conditions. In the event that a show is cancelled as a result of poor weather, guests will be offered the opportunity to exchange for an alternative date/time show, subject to availability. Guests will be contacted directly via email in this instance.  
 
Exchanges to a particular show on a particular date and time will be subject to the availability. This will be assessed at the point when we are processing the request for an exchange.
 
Access will only be granted into the Woodland Amphitheatre to those who have a valid park ticket and seat reservation.
 
To ensure comfort for all guests and due to the length of the show, we recommend all guests reserve seats for their full group, however, under 4’s will be permitted to sit on their parent/guardian’s lap if necessary.
 
Buggies are not permitted within the Amphitheatre and should be left in the designated buggy parks at the owners risk.
 
Customers should not obstruct the aisles/stairways or enter the performance areas at any point, unless authorised to do so.
 
Those who have booked accessibility seating should use the main entrance/exit from the path opposite Squirrels Cafe. For more information, please refer to our accessibility guide. For guests with wheelchairs, a designated wheelchair space should be reserved.
 
Frequent Visitor Pass holders will be required to purchase show tickets in advance to view any Brainiac REMIXED! shows. A fee of £3.50 per person applies.
 
Walk-ups will not be able to access the show without a show ticket. Show tickets are available to purchase up to 1 hour before the show start time online and from the main entrance, subject to availability. We are expecting these shows to be very popular, so booking in advance is strongly advised.
 
Guests must arrive prior to the start time of the show. Any late guests may be refused entry.
Please be aware, this show contains loud noises, special effects, flashing lights, live pyro and explosives. It may not be suitable for guests with pre-existing conditions such as photosensitive epilepsy or those of a sensitive disposition.

A ticket fee of £1.00 per person applies to the Brainiac REMIXED shows and ticket fee of £3.50 for The Brainiac Detective Academy for FVPs. Entry to the park throughout the summer (26th July – 25th August) is, of course, included as part of your FVP and a park visit.

If FVP holders wish to guarantee entry to their chosen Brainiac Live show, Amphitheatre seat reservations will need to be made in advance online.

Your standard entry ticket to the park will, of course, include our complimentary 7-day FREE returns, but due to the popularity of the shows and workshops, all spaces must be reserved ahead of your visit and incur an extra ticketing fee of £3.50 for the shows and £7.50 for workshops.

For the Brainiac REMIXED shows, yes. Children under 4-years-old are welcome to watch the Brainiac REMIXED show free of charge and sit on parents’ laps. Visitors of any age wishing to have their own seats must book their seats online prior to arrival. When purchasing tickets. Due to the duration of the show, we always recommend booking a seat per person unless they are very young.

We have no age restriction for this workshop, but due to the nature of the activities, we recommend children be ages 5 years + to get the most out of their experience. The workshops are designed specifically for 7-11-year-olds.